Highlighted Jobs

Service Supervisor

Full time / Year round position


 Cycle Alaska is hiring a Service supervisor (experienced mechanic) for our service area. Seeking a hard-working individual who takes pride in their own work, has attention to detail, enjoys providing excellent customer service and loves working on bikes. The right candidate will have the knowledge and skill to diagnose and repair or adjust all styles of bicycles and its components. As well as assist on the floor with sales, questions, phone calls and computer cash stations. All staff should have a positive attitude, be a team player, provide excellent customer service and be able to ask for help when needed. Applicant must have 4 years of experience as a professional mechanic, some supervisory experience preferred. 


 Cycle Alaska is a retail and full service shop that operates year-round, as well as a Tour and Rental company during the summer season. Juneau is an amazing place and has been growing as a biking community, and we strive to meet all the needs of each type of cyclist. We pride ourselves on our customer service and our community involvement, and believe that it is our civic duty to give back to the community that supports us. We have been named one of Americas best bike shops in 2015, 2016, 2017 and 2018. Bicycles are something that we love and that can be used in many ways, and we want to share that joy with others!


Duties and responsibilities:

Keep an organized and well run service area, leading and training other mechanics

Assist with ordering, inventory management and processing warranties

Maintain and implement procedures to keep advancing the service area and shop

Wrench on all style of bikes, experience in suspension work a plus

Manage work orders in POS system, assign to mechanics and communicate with customers

Take part in training opportunities (TrekU, Shimano S-tec, PBMA tech classes, etc.)

Other duties assigned by management 


Compensation and benefits include:

40 hours a week, some overtime required during peak season

Year-round position

Health insurance

Discount on accessories and bike brands Trek & Kona

Paid vacation/sick days/holidays

Hourly wages based on experience

Up to $2500 in moving cost paid for (reimbursed at the end of the first season)



 Juneau is a beautiful city full of outdoor adventuring and wildlife viewing. Not only does it offer biking, but also endless amounts of hiking, kayaking, skiing, cross country skiing, fishing and other outdoor activities that are just a few steps from your home. Juneau has been ranked the healthiest place to live in Alaska, ranked 8th in the nation in top Most Vibrant Arts Communities in America and one of the top trail running communities in the Nation. If this sounds like a place you would love to live and you're interested in joining our team, please email a cover letter and resume to: Briana@cycleak.com

Tour Operations Manager



Full time year round position

 We are looking for a fun, hardworking, detail orientated and responsible person to lead our Tour Operations. This person must be able to multitask, handle pressure, be an effective/timely communicator and work as a team player. The right candidate must have some supervisory experience and preferred, experience in the tourism industry.

 Our mission statement, “We create great memories for our Guests,” is something that we pride ourselves on and we do this through Bicycle tours. Cycle Alaska operates two set and custom tours in Juneau, Alaska during the summer season. The most popular tour we offer is the Bike and Brew Glacier View tour. It’s about 8.5 miles long through the Mendenhall Valley area, and finishes up with a beer tasting downtown. Our second tour, the Bike and Tram tour, takes place on Douglas Island and continues with the Guests enjoying Mt. Roberts Tramway. 

 The Tour and Rental Operations Manager position is expanding this year from a seasonal position, to a longer-term position. Employment is from February through October, with 3 unpaid months being November, December and January. During the off season (February, March, April and October), this person will assist in tour planning, scheduling, hiring and training programs, as well as assist the retail shop with sales, projects and other tasks assigned by the General Manager. 

 Job responsibilities, but not limited to:

  • Supervising Drivers and Guides (up to 25 total)
  • Responsible for organizing, setting up and doing daily schedule of tours
  • Communicating with Cruise lines and partner vendors daily through email/phones
  • Oversee the rentals, scheduling and setting up of bikes 
  • Ensure that all tours are run properly and on time, help with set-up, dock rep and settling when needed. 
  • Help on the retail floor with sales, phones, stocking, etc.
  • Keep an organized and clean tour/shop space
  • Monitor and maintain equipment

Benefits include: Salary DOE, vacation/sick days, bonuses, Health benefits, discounts on select brands 

Position start date: February 1 through October 31, with 3 months off 

 This position is a great opportunity for the right person. As Operations Manager, you will be gaining experience as a Supervisor, receive great benefits and have a position that allows you to take a few months off to Travel or do other activities you desire. If this sounds like a great opportunity for you and you want to join our team, please send a cover letter and resume to: Briana@cycleak.com 

Seasonal Job Opportunities

 Interested in living and working in Juneau Alaska for a summer season? Juneau is a beautiful city full of outdoor adventuring and wildlife viewing. Not only does it offer biking, but also endless amounts of hiking, kayaking, fishing and other outdoor activities that are just a few steps from you're home. Juneau has been ranked the healthiest place to live in Alaska, ranked 8th in the nation in top Most Vibrant Arts Communities and one of the top trail running communities in the Nation. If this sounds like a place you would love to live and you’re interested in joining our team, check out our job opportunities below.


 We have a variety of seasonal jobs starting as early as April and going through the season which ends in September. We typically start hiring for these positions in February and accept applicants at any time until positions are filled. Please review the positions below and browse through our website to learn more about what we do, and if you think that its a right fit for you, we would love to hear from you! 








Shop Floor Sales Representative

Full Time Seasonal position April through September 30

 

We are looking for a friendly, hard-working and enthusiastic person for our sales floor this summer. Must enjoy bikes and want to promote a bike friendly lifestyle. Bike knowledge is a plus but not required, we can train you on that as long as you’re willing and able to learn.

Responsibilities, but not limited to:

  • Assisting customers on the sales floor
  • Answering phones
  • Use POS system for sales and checking in/out bikes for repair
  • Keep the shop clean and organized
  • Stock the sales floor
  • Bike rentals – processing payment and paperwork, fitting bike and gear to renter
  • Help with checking in orders

 Wage: DOE

 If interested please drop off a cover letter and resume to Cycle Alaska at 1107 West 8th street, or email to Briana@cycleak.com






Experienced Bike Mechanic

Seasonal full time position; March through September

 

 We are currently looking for a friendly experienced mechanic for our summer season. Seeking a hard-working individual who takes pride in their own work, has attention to detail and strong customer service skills.    

 Job requirements, but not limited to:

  • Ability to work on all types of bikes (road, mountain, hybrid, etc.)
  • Ability to communicate with customers about bikes, accessories and repairs, must be able to explain work needed or work done on bikes.
  • Greet customer promptly on entering store and help with all needs on the sales floor.
  • Maintain a clean and organized work space

 

Cycle Alaska is a full-service bike shop and Tour Company, our bike shop is open year-round and our tours run May through September. Our mechanics not only work on customer’s bikes, we also have a fleet of rentals and tour bikes that need maintenance all summer long.

Compensation and benefits include:

40 hours a week, some overtime required during peak season

Discount on accessories and bike brands Trek & Kona

Plus, other discounts and offerings through the tour Industry in Juneau

Hourly wages based on experience

up to $1000 in moving cost covered (will receive at end of season)


If interested, drop off a cover letter and resume to Cycle Alaska at 1107 West 8th Street, or email to Briana@cycleak.com.


Tour Driver Guides

Seasonal full and part time positions; May through September 30


Cycle Alaska is hiring Driver Guides for our 2018 summer season. We're  looking for friendly and energetic people who enjoy working outdoors to share the beauty of Juneau with our Guests. As a Driver Guide you will get the opportunity to communicate directly with guests, share information on the surrounding area while being outside and be a part of a great team here at Cycle Alaska!

Responsibilities, but not limited to:

  • First and foremost, upholding our Tour Mission; “We create great memories for our guests”.
  • Safely drive 15 passenger vans with a bike trailer
  • Ensure a safe, fun and timely tour
  • Engage with guests, provide a fun and informational tour talk and be attentive to the guests needs throughout the tour
  • Give a safety talk and instructions on bike use before each tour
  • Provide assistance along bike route with crossings, scenic stops and any bike issues
  • Sometimes you will be biking as a guide!

Must have at least six years driving experience and a clear record for three years prior. Must be able to load and unload bikes from a trailer, can ride a bike for nine miles and be a team player.

If interested, drop off a cover letter and resume to Cycle Alaska at 1107 West 8th Street, or email to Briana@cycleak.com.


Tour Guide

Seasonal full and part time positions; May through September

 

Cycle Alaska is hiring Guides for our 2018 summer season. Looking for a friendly and energetic person who enjoys working outdoors to share the beauty of Juneau with our Guests. As a Guide, you will get the opportunity to communicate directly with guests, share information on the surrounding area while being outside and be a part of a great team here at Cycle Alaska!

Responsibilities, but not limited to:

  • First and foremost, upholding our tour mission; "We create great Memories for our guests".
  • Ensure a safe, fun and timely tour
  • Dock rep for your tour, collect tickets and settle
  • Conduct tour talks while driving to locations and at viewing points along tour route
  • Distribute bikes, helmets, raingear and other gear as needed to guests
  • Guide guests on bikes through two different tour locations, each about 9 miles long
  • Engage with the guests and be attentive to their needs

 Must be able to lift and unload bikes from a trailer, can ride a bike for nine miles and be a team player.

 

  If interested, drop off a cover letter and resume to Cycle Alaska at 1107 West 8th street, or email to Briana@cycleak.com.