Terms and Conditions
Welcome to Cycle Alaska’s Pickup & Delivery Service. The term “Cycle Alaska”, or “us” or “we” refers to Cycle Alaska, the owner of this website. The term “you” refers to the user of Cycle Alaska’s Pickup & Delivery Service. The use of Cycle Alaska’s Pickup & Delivery Service indicates your agreement to be bound by the terms and conditions listed below.
Once you have completed the online questionnaire, you will be contacted by a member of Cycle Alaska’s staff to confirm the timing of the pickup of your bicycle. Unless Cycle Alaska otherwise agrees in its sole discretion, pick-ups and deliveries will occur Tuesday and Thursday only. Cycle Alaska’s Pickup & Delivery Service will not take place on Sunday, Monday, Wednesday, Friday, Saturday, and selected holidays. Cycle Alaska reserves the right to determine the pick-up and delivery times in its own discretion and reserves the right to reschedule such times upon prior notice to you. Please check this website regularly for any changes to our normal Pickup & Delivery Service. Cycle Alaska will require payment before any pick up or delivery to cover the cost of the pick up or delivery.
Pick Up and Delivery, Procedure and Terms:
Cycle Alaska’s Pickup & Delivery Service will attempt to contact you once by telephone if no one is at the address you provide. Given the number of customers Cycle Alaska’s Pickup & Delivery Service serves, Cycle Alaska’s Pickup & Delivery Service cannot wait at your location should you not be readily reachable by telephone. If you have an answering machine or voice-mail, a message will be left. If you do not have an answering machine or voice-mail, Cycle Alaska’s Pickup & Delivery Service will attempt to call you two times. Regardless of successful pick up or deliver, Cycle Alaska will charge the customer for each attempt. In all other events, your bicycle will be returned to Cycle Alaska and stored until you are able to be contacted. Unless otherwise agreed by Cycle Alaska in its sole discretion, any bicycle not retrieved (or with respect to which service fees are not paid) within 90 days of service will become the property of Cycle Alaska and may be disposed of in such manner as Cycle Alaska determines, in its sole discretion. The proceeds of any such disposition shall also be the property of Cycle Alaska. Cycle Alaska’s Pickup & Delivery Service recommends that you remove all bags and accessories not permanently attached to your bicycle prior to pick-up, as Cycle Alaska cannot be, and is not, responsible for any damage when your bicycle is placed onto the racks utilized by Cycle Alaska’s Pickup & Delivery Service. Cycle Alaska cannot be, and is not, responsible for any damage or theft that may occur to any items left inside of any accessories (such as, for example only, watches, heart rate monitors, GPS tracking devices, etc.).
Unless otherwise agreed by Cycle Alaska, in its sole discretion, you must pay for all charges prior to pick up and delivery of your bicycle back to you. All bicycles shall be impressed with a workman’s lien in favor of Cycle Alaska until such time as all fees for services have been paid.
Scope of Service:
The work to be performed by Cycle Alaska will be reviewed with you by telephone at the time of scheduling a pick-up and after your bicycle has been evaluated by our mechanics. You will be provided with an estimate of the costs for service and work will not commence until you authorize the work to be performed either by telephone or by electronic mail communication. An estimate of cost is not a guarantee. If you have strict financial restrictions in connection with the work to be performed on your bicycle, it is your responsibility clearly to indicate those restrictions to our staff when you speak to them.
Cycle Alaska’s Pickup & Delivery Service will use reasonable efforts to try to ensure that your bicycle is safely transported to and from Cycle Alaska’s repair facility. At the time of pick-up, Cycle Alaska’s Pickup & Delivery Service will physically inspect your bicycle for any existing cosmetic or other damage and may record any such damage or take photos of the same, at its discretion. Any photos taken are and shall remain the sole property of Cycle Alaska. Cycle Alaska agrees that such photos will only be used in connection with documenting the condition of your bicycle and not for any other commercial purpose.
Cycle Alaska’s Pickup & Delivery Service’s liability under this agreement shall be limited to general money damages in an amount not to exceed the present fair market value of your bicycle. This liability shall be the extent of Cycle Alaska’s liability regardless of the form in which any legal or equitable action may be brought and the foregoing shall constitute your exclusive remedy. In no event will Cycle Alaska be held liable or be responsible for any consequential, special, indirect, incidental, or punitive loss or damages whether or not Cycle Alaska knew or should have know of the likelihood of any loss or damages. Cycle Alaska disclaims all warranties, express or implied, with respect to the services rendered under this agreement.
Entire Agreement/Choice of Law:
This agreement constitutes the complete, exclusive, and entire agreement between the parties, may not be modified except in writing signed by both parties, and shall be governed by the laws of the State of Alaska.